Trading conditions

Mg Walls & Design
Københavnsvej 109
4000 Roskilde
CVR: 36375434

Payment

Bastant Design accepts payment with Visa card, Mastercard, Dankort, Mobilepay and PayPal. Whichever payment method you choose, you pay through a secure, encrypted server (SSL). This means that outsiders cannot read your card information and that all information is immediately forwarded to the payment server and then deleted.

All amounts are in Danish kroner incl. VAT. We only deduct your payment when the item is dispatched. However, the amount will be reserved until the package is dispatched.

You will receive an order confirmation by email after your purchase has been completed, and subsequently you will also receive an email when we send your item.

When you shop with us, you must at least register your name, address, postal code. and city, phone number and email address. We will use the information to deliver the item to you.

Delivery and shipping

We deliver your order with DAO to the nearest parcel shop. Delivery costs DKK 49 and the delivery time is 2-6 working days, plus 1-4 possible production days if our product is not in stock. You will of course receive a notification about your order when you have ordered the item, and again when we send your item off.

Read more about our shipping process here.

Right of withdrawal and return

If you wish to use your right of withdrawal and have to send a product back, we refer you to our page on this. As a starting point, we offer a 14-day right of withdrawal from receipt of the item. Read more about our return processes here.

Complaint

If you want to advertise your product, we refer you to our page that tells about this process. Of course, you always have 24 months right of complaint. Read more here.

Personal data

You can read more about our data processing here .

Appeal options

If you wish to complain about a product, the complaint can be sent to either our e-mail: info@bastantdesign.dk.

If you are a consumer residing in another EU country, you can register your complaint in the EU Commission's online complaint platform .